Refund Policy

We want you to feel confident trying Noctis products.

Refunds are available within our 30-night return window, provided products are returned in acceptable condition.
Please review the full policy below for details.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at charlienoctissleep@gmail.com.